Privacy Policy

1. Introduction

Latent Bazaar ("we", "us", "our") operates an online school for AI development based at 2 Lebuh Farquhar, 10200 George Town, Pulau Pinang, Malaysia. This Privacy Policy describes how we collect, use, retain and protect personal data in connection with our website and courses. It applies to all visitors to our website and all individuals who enquire about or enrol in our courses.

If you have questions about this policy, contact us at [email protected].

2. Data We Collect and How

We collect the following personal data:

• Contact enquiry data: Name, email address, and optionally phone number and a message, submitted via the contact form on our website.
• Enrolment data: Name, email address, payment reference, and course details when you enrol in a course.
• Assignment and assessment data: Code submissions, written work and assessment records produced during a course.
• Website usage data: Anonymised analytics data (pages visited, time on site) collected via cookies if you consent to analytics cookies.

We collect data through web forms, email correspondence, and course submission systems. We do not collect data from social media profiles or purchase it from third parties.

Legal basis for processing under the Personal Data Protection Act 2010 (Malaysia): Contact enquiry data is processed on the basis of your consent. Enrolment and course data is processed on the basis of the contract between you and Latent Bazaar. Analytics data is processed on the basis of consent (managed via our cookie consent tool).

3. How We Use Your Data

• To respond to enquiries submitted via the contact form.
• To administer your enrolment and provide course access.
• To deliver code review, live sessions, office hours and other course elements.
• To produce and issue written assessment records on course completion.
• To send course-related communications (session reminders, assignment feedback).
• To improve course materials based on cohort feedback (using anonymised data).
• To comply with applicable Malaysian law.

We do not sell your personal data. We do not use your data for advertising. We do not send marketing communications unless you have explicitly opted in.

4. Data Retention

• Contact enquiry data: Retained for 12 months from the date of enquiry, then deleted.
• Enrolment and payment data: Retained for 7 years as required for financial record-keeping, then deleted.
• Assignment and assessment data: Retained for the duration of the course plus 12 months, then deleted.
• Website analytics data: Anonymised and retained for up to 24 months.

5. Data Sharing

We share personal data only in the following circumstances:

• Payment processors: Payment reference data is shared with our payment processor solely to complete the transaction. We do not store full payment card details.
• Cloud hosting providers: Our website and course data are hosted on servers in the Asia-Pacific region. Hosting providers are bound by data processing agreements.
• Legal obligation: If required by Malaysian law or a court order, we may disclose personal data to the relevant authority.

We do not share personal data with employers, academic institutions, recruiters or any third party for purposes other than those listed above.

6. Data Protection Measures

• All data transmitted to our website is encrypted via TLS.
• Access to personal data is restricted to Latent Bazaar staff who need it to deliver courses or respond to enquiries.
• Assignment and assessment records are stored on access-controlled systems.
• In the event of a data breach affecting personal data, we will notify affected individuals and, where required, the relevant authority within a reasonable timeframe.

7. Cookies

We use cookies for essential site functionality and, with your consent, for analytics purposes. You can manage your cookie preferences via the consent tool displayed when you first visit the site, or at any time via our Cookie Policy page.

We do not use marketing or advertising cookies.

8. Your Rights Under the Personal Data Protection Act 2010 (Malaysia)

You have the right to:

• Access the personal data we hold about you.
• Correct personal data that is inaccurate or incomplete.
• Withdraw consent for data processing where processing is based on consent.
• Request deletion of personal data we no longer have a legal basis to retain.
• Lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) if you believe your rights have been violated.

To exercise these rights, contact us at [email protected] with your name and the nature of your request. We will respond within 21 days.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We recommend you read the privacy policy of any third-party site you visit.

10. Children's Privacy

Our courses are designed for working engineers and require technical prerequisites that preclude enrolment by minors. We do not knowingly collect personal data from individuals under 18 years of age. If we become aware that we have collected data from a minor, we will delete it promptly.

11. Policy Updates

We may update this policy to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page shows when the current version was published. Continued use of our website or services after an update constitutes acceptance of the revised policy.

12. Contact

Latent Bazaar
2 Lebuh Farquhar, 10200 George Town, Pulau Pinang, Malaysia
Email: [email protected]
Phone: +60 4 227 8140